This position is responsible for the underwriting, rating, binding and servicing of accounts assigned to them in a prompt, accurate, courteous and professional manner. This includes providing the necessary support to the overall production and profit objectives of the program.


  • Maintain up to date and adhere to all AURA and carrier’s processing procedures.
  • Maintain up to date knowledge of all items in AURA Underwriting Guidelines, including underwriting and rating changes.
  • Refer accounts to carriers when risk are “outside” the underwriting box.
  • Respond to all brokers inquiries in a professional and timely manner.
  • Review and process all incoming mail for assigned accounts.
  • Document all correspondence and phone calls in our agency management system.
  • Underwrite accounts to ensure compliance with our guidelines and discuss risks “outside the box” internally for possible referral to carrier(s).
  • Market accounts when necessary, and monitor status of quotes to make sure “need by date” and deadlines are met.
  • Quote accounts and present timely proposals to brokers.
  • Review bind requests and binding documents received from brokers, to assure adherence to the program requirements.
  • Request policies issuance as requested by broker.
  • Process legal notice of non-renewal or cancellation when necessary.
  • Assist in training other employees at management’s request.
  • Maintain positive relationships with appropriate company representatives through proper contacts and effective communication.
  • Provide assistance to Technical Support team, Assistant Underwriters or company Underwriters as necessary, in preparation of policy or endorsement processing.
  • Respond to Live Chat system inquiries.
  • Share all new company information/changes with department.
  • Adhere to all ethical and State Insurance Department guidelines and procedures.
  • Participate in seminars and other training to maintain required licenses and for knowledge and skill development in a timely manner (minimum 45 days prior to expiration).
  • Report to manager need for updates to websites, letters, training, etc.
  • Willing and able to travel (1-2 times per year or as required by management).
  • Perform other duties as requested at the direction of management.


  • Education: College degree preferred; High School diploma or equivalent required
  • Valid Florida Property & Casualty/General Lines insurance license preferred (FL 2-20)
  • Minimum 5 years insurance underwriting experience
  • Experience wholesaling and/or underwriting real estate risks a plus
  • Knowledge of commercial insurance and products essential
  • Computer systems and operations knowledge and skills required
  • Good listening/writing skills and overall good communication skills a must.
  • Excellent attention to detail required
  • Professional designation a plus


To apply, please email your cover letter and resume to